7game6 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 7game6 ("7game6," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you," "Player," or "User") who access or use the 7game6 website, mobile platform, and all associated services (collectively, the "Platform").

7game6 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).

By registering for a 7game6 account or using any part of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the 7game6 Platform.

This Policy should be read together with the 7game6 Terms & Conditions, which govern your use of the Platform.

2. Data Controller

7game6 acts as the data controller in respect of the personal data collected through the Platform. As data controller, 7game6 determines the purposes and means of processing your personal data.

7game6 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO at any time using the contact details provided in Section 13 of this Policy.

3. Personal Data We Collect

3.1 Registration Data

When you create a 7game6 account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and encrypted password

3.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and anti-money laundering (AML) obligations, 7game6 may request the following documents:

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address (e.g., utility bill, bank statement dated within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account, bank statement)
• Source of funds declaration where required by applicable regulations

3.3 Financial Data

When you make deposits or request withdrawals, 7game6 collects transaction data including payment method details (GCash number, PayMaya account, bank account details), transaction amounts in Philippine Peso (₱), transaction dates and times, and transaction reference numbers. 7game6 does not store full payment card numbers or CVV codes.

3.4 Gaming Activity Data

7game6 collects data about your gaming activity on the Platform, including games played, bets placed, wins and losses, session duration, and bonus usage. This data is used to provide the service, detect fraud, and support responsible gaming monitoring.

3.5 Technical and Device Data

When you access the 7game6 Platform, we automatically collect certain technical data, including:

• IP address and approximate geolocation
• Device type, operating system, and browser type and version
• Pages visited, features used, and time spent on the Platform
• Referring URLs and exit pages
• Cookie identifiers and session tokens

3.6 Communications Data

If you contact 7game6 customer support via live chat, email, or any other channel, we retain records of those communications, including the content of your messages and any attachments, for quality assurance, training, and dispute resolution purposes.

4. How We Use Your Personal Data

7game6 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 7game6 account, including verifying your identity and age.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the features of the 7game6 Platform.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, AML obligations, KYC verification requirements, and other applicable laws and regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, session reminders, and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonuses, and news about 7game6, where you have opted in to receive such communications.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 7game6 Platform.
• Legal Proceedings: To establish, exercise, or defend legal claims involving 7game6.

5. Legal Basis for Processing

7game6 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and 7game6 (i.e., the Terms & Conditions), including account management and service delivery.
• Legal Obligation: Where processing is necessary for 7game6 to comply with a legal obligation, including PAGCOR regulatory requirements, AML laws, and tax obligations.
• Legitimate Interests: Where processing is necessary for the legitimate interests of 7game6, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.

6. Data Sharing and Disclosure

7game6 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:

• Service Providers: Third-party vendors who provide services on our behalf, including payment processors (GCash, PayMaya, banks), KYC verification providers, IT infrastructure providers, customer support platforms, and analytics providers. These parties are contractually bound to process your data only as instructed by 7game6 and in accordance with applicable data privacy laws.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government agencies where disclosure is required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies where disclosure is required by a valid legal order, warrant, or subpoena.
• Responsible Gaming Organizations: Where you have requested self-exclusion or where we are required to report to responsible gaming registries maintained by PAGCOR or affiliated organizations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of 7game6's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7. Data Retention

7game6 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the communication.
• Marketing consent records are retained until you withdraw your consent and for a reasonable period thereafter to demonstrate compliance.

When your personal data is no longer required for any of the above purposes, 7game6 will securely delete or anonymize it in accordance with our data retention and disposal procedures.

8. Cookies and Tracking Technologies

7game6 uses cookies, web beacons, pixel tags, and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and understand how you use the Platform.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled without affecting core functionality, such as maintaining your login session and processing transactions.
• Performance and Analytics Cookies: Help us understand how players use the Platform by collecting aggregated, anonymized data about page visits, session duration, and feature usage.
• Functionality Cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content to you on the 7game6 Platform, where you have consented to receive marketing communications.

8.2 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7game6 Platform. Instructions for managing cookies are available in the help documentation of your browser.

9. Data Security

7game6 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 7game6 Platform.
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial data.
• Two-factor authentication (2FA) available for all player accounts.
• Real-time fraud monitoring and anomaly detection systems.
• Regular security audits and penetration testing by independent third parties.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Staff training on data privacy and security obligations.

While 7game6 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7game6 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 7game6:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed, including the purposes of processing, the scope and method of processing, and the recipients of your data.
• Right to Access: You have the right to request a copy of the personal data that 7game6 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data that 7game6 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful — subject to 7game6's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests, on grounds relating to your particular situation.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that 7game6 has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 13. 7game6 will respond to all verified requests within fifteen (15) business days. We may request proof of identity before processing your request.

11. Children's Privacy and Age Restriction

The 7game6 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. 7game6 does not knowingly collect personal data from individuals under the age of 21.

If 7game6 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 7game6 Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent access to gambling platforms.

12. Updates to This Privacy Policy

7game6 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Platform.

Your continued use of the 7game6 Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how 7game6 protects your personal data.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 7game6, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: Data Privacy Request – [Your Full Name]
• Live Chat: Available 24/7 via the 7game6 Platform
• Response Time: Within 15 business days for data subject requests; within 24 hours for general inquiries

Our support team is available in both English and Filipino to assist players across the Philippines, including those based in Manila, Cebu, Davao, Quezon City, and Makati.

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.